Is this a wireless Intraoral Camera?
No, this is a wired camera, which means you will need to have a computer with a USB 2.0 port (or a laptop) near the chair. Camera comes with a 8 ft long USB 2.0 cable and longer ones can be used if needed. Please be noted that wireless cameras may cause interference and image quality will never be as good as that of wired cameras.
How is EasyClickCam different?
Besides the fact that the image quality is simply outstanding, our proprietary software does a few things that no other camera on the market can do. In Eaglesoft and Dentrix (with more dental imaging applications being added soon) it not only configures the dental imaging application to see the camera and select it (compare this with the 20 step installation procedure for other cameras), but after configured it will do a few things that will save you a ton of time in the long run. Clicking one single button on the camera, while in the patient chart, it will launch the dental imaging module and display the video stream. Subsequent clicks will take snapshots and save them in the patient chart! No need to use the mouse saving the doctor or hygienist valuable time.
What is your return policy?
We are offering a 30 day money back guarantee. If, for whatever reason, you are not satisfied with the camera, return it to us in 30 days since we ship the camera and you will receive a full refund. Camera has to be physically intact with all accessories. Please contact us for an RMA number prior to shipping the camera.
On how many computers can I install it?
Each camera includes a software license for two computers which means you can install the software on two PCs and move the camera from one to another. One example would be an office with two operatories, each operatory having its own computer and screen. One camera could have the software installed and used on both computers without needing an additional license.
In a case where the office has 4 operatories, two cameras would be needed to satisfy the licensing requirement. Alternatively, one camera can be purchased (which includes two licenses) and an additional license for two PCs can be added at the time of purchase bringing the total to four. In this case the software can be installed on 4 computers and camera can be moved from one to another.
However, most of our customers realize that given how affordable EasyClickCam is, one camera per operatory makes a lot of sense considering the time spent removing, moving and inserting the camera in a different room.
I am not computer savvy at all. Is this for me?
You don’t need to “know” computers to be able install the EasyClickCam camera. Plug it in, wait for the automatic installation to complete and if you have one of the dental imaging applications with enhanced support install the EasyClickCam software.
My Dental Imaging Software is not listed, will EasyClickCam work with it?
If it supports TWAIN, yes. For some applications we have provided enhanced support where the camera’s snapshot button doesn’t only take snapshots but is also controlling the dental imaging application so you don’t have to use the mouse at all. For the time being, we are providing enhanced support for Dentrix and Eaglesoft with more coming. All other dental imaging applications will be able to use the camera via the Twain driver we provide or via direct integration using Windows DirectShow Video. We are interested in hearing from you about your dental imaging application and working with you to provide support if we don’t already have it. For more details feel free to email us here
I don’t have any Dental Imaging software. Will it work?
Yes, it will work. Our camera includes software which allows you to see the video image and capture and save either the video file or snapshots (JPEG, BMP or TiFF) from it to disk.
It also works inside Photoshop, Picasa and many other image applications with TWAIN support.